Deskhero Inc logo
Deskhero Inc logo

All articles

Can You Offer Cheaper Shipping?Updated a month ago

  • The shipping prices that are shown are directly pulled from Canada Post, USPS, Fedex, UPS, etc., and are the actual price. These are the cheapest prices we are able to get.
  • Orders placed in North America over $200 CAD (subtotal) may be eligible for a $11.99 CAD flat rate shipping. Some exclusions apply.
  • Orders placed in North America over $300 CAD (subtotal) may be eligible for FREE SHIPPING*. Some exclusions apply.
  • Check out our Prime Membership Program to get FREE SHIPPING* on all your orders. Some exclusions apply.

*Free shipping offers are applicable to the postage charges only. It does not apply to any brokerage or customs fees (if applicable) required in your country.  Free Shipping offers also do not include personal hand-off or signature upon delivery service.

Will you mark down the value of my order for customs?

  • No. We will be as compliant to laws & regulations as much as possible.

Can I combine two or more in-stock orders to save on shipping?

  • Unfortunately, combining orders need to be done manually and has caused too many errors with fulfillment to split it out. 
  • If two or more in-stock orders are made within a few days then we can attempt to combine them but cannot offer any guarantees. 
  • If we are able to combine orders, we will refund partial or full shipping costs on the one order depending on if there is any change to the weight or size of the box. Please reach out to [email protected] to make the request.
  • Please be mindful of your final order!
Was this article helpful?
Yes
No