Does Deskhero Offer Price Protection?Updated 15 days ago
At Deskhero, we understand that pricing can fluctuate often!
To ensure our customers feel secure in their purchases, we offer a two-week price protection policy. This policy is designed to provide peace of mind for our customers who may be concerned about price changes shortly after their purchase.
Under this policy, if a product you purchased is reduced in price within two weeks of your purchase date, you may be eligible for a price adjustment or gift card of the same value + 5%!.
This adjustment will reflect the lower price, allowing you to benefit from the most competitive pricing available.
To qualify for this price protection, customers must meet the following criteria:
- The request for a price adjustment must be made within 14 days from the original purchase date.
- The item must be the same model and configuration as the one originally purchased.
- The price drop must be applicable to the same product listed on our website.
To initiate a price adjustment or gift card request, customers should contact our support team at [email protected] with the necessary details, including the order number and the current price of the product. Our team will review the request and, if approved, will issue a refund for the difference in price, or a gift card + 5% of the value!.
It is important to note that this price protection policy is applicable only to products purchased directly from Deskhero.ca Inc. and does not extend to third-party sellers or marketplaces. Additionally, this policy does not apply to items that are already on sale or part of a promotional event at the time of purchase.
We strive to maintain transparency and fairness in our pricing practices, and this two-week price protection policy is a testament to our commitment to customer satisfaction. By offering this policy, we aim to foster trust and confidence in our customers' purchasing decisions.
For any further inquiries regarding our price protection policy, please do not hesitate to reach out to our customer support team.
Thank you
Deskhero Inc