General Inquiries
Answers to common questions. Including processing time, MOQ, price adjustments and more.
Answers to your FAQs including Group Buy/Preorder inquiries, order edits, issues and more.
Answers to common questions. Including processing time, MOQ, price adjustments and more.
There are three phases to our Group Buy sets: Group Buy, Pre-orders, and Extras
We've closed down deskhero.shop but don't worry if you want to view the website and your orders you may go to deskheroshop.myshopify.com.All your unfulfilled orders will still be shipped out. Once fulfilled, you will receive a shipping confirmation e
Adding or swapping items may be possible on a case-by-case basis. Click for details.
I'm missing an item or received the wrong variant. What do I do?
Claim defect submission details.
It appears some of the 1.5u keycaps of GMK Handarbeit and GMK Zooted are twisted, as well as possibly other sets. Reach out to [email protected] to submit a claim.
Please test PCBs as soon as possible using safe testing methodology like tweezers. Use the correct driver size for screws. Be mindful of stripping screws during your build!
Please test PCBs as soon as possible using safe testing methodology like tweezers. Use the correct driver size for screws. Be mindful of stripping screws during your build!
Some high end keyboards are shrink wrapped and/or packages are sealed. In this case Deskhero is unable to look at every keyboard for inspection and will defer to the original manufacturer Quality Control Guidelines. Some keyboard kits would need to b