DESKHERO CANADA

Deskhero Inc

CUSTOMER SUPPORT&#xA0;Email us at&#xA0;<a href="mailto:support@deskhero.ca">support@deskhero.ca</a>Deskhero&#xA0;Chat&#xA0;- available MONDAY - FRIDAY from 10 am - 5 pm CST<a href="https://discord.com/invite/2utk39S" rel="noopener noreferrer" target="_blank">Discord Community Support</a> Group Buy<a href="https://www.deskhero.ca/blogs/news/weekly-updates" rel="noopener noreferrer" target="_blank">&#xA0;Updates</a> Please provide your order number (if applicable) when contacting Deskhero Support.MONDAY - FRIDAY from 10 am - 5 pm CST Any emails received on Fridays or on the weekend will not be answered until the following Monday/Tuesday at the earliest. <a href="https://www.gov.mb.ca/labour/standards/doc,gen-holidays-after-april-30-07,factsheet.html" id="isPasted" target="_blank">Deskhero observes Canadian holidays</a>.<em style="box-sizing: inherit; -webkit-font-smoothing: antialiased; text-size-adjust: none; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-style: italic; color: rgb(104, 104, 104); font-family: &quot;Avenir Next Rounded&quot;, sans-serif; font-size: 15px; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;Order processing, shipping, and customer support will be delayed during those times. (Click&#xA0;<a href="https://help.deskhero.ca/en-US/holiday-hours-1017060" rel="noopener noreferrer" target="_blank">here</a>&#xA0;for hour Holiday Hours) DESKHERO INC PO BOX 99900 HF 869 475 RPO LAKEWOOD WINNIPEG MB R2J 4L1 CANADA

Email us at support@deskhero.ca or reach out on Discord - MONDAY - FRIDAY from 10 am - 5 pm CST. Click here for details.

Customer Support

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Deskhero Account and Newsletter Perks

Business Inquiries

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What is a Group Buy/Pre-order/Extras?

Deskhero.shop redirects me to Deskhero.ca! What gives?

Can I Add or Swap Item(s) to My Order?

Missing Or Incorrect Items Received

My Keycap Set Has Defects

I Think My Set Has Twisted Stems! What should I do?

Are DIY and Customs Items like Keyboards/Keyboard Kits covered under warranty?

Does Deskhero Offer Price Protection?

Are custom keyboards QC'd at Deskhero?

Frequently Asked Questions

New 2025 US Trump Import Tariff

Will I Get A Shipping Notification?

Where is My Order?

Shipping FAQ

Limited Time Free Shipping Offer

I moved/I Entered the Wrong Address!

Can You Offer Cheaper Shipping?

Can I Get My Package Re-Shipped?

Current Shipping Schedule

Shipping Inquries

General Group Buy/Pre-Order Cancellation Policy

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In-Stock Cancellation

Cancellations

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My Credit Card Expired/Closed My Bank Account

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Customer SupportUpdated 2 months ago