DESKHERO CANADA

Deskhero Inc

CUSTOMER SUPPORT&#xA0;Email us at&#xA0;<a href="mailto:support@deskhero.ca">support@deskhero.ca</a>Deskhero&#xA0;Chat&#xA0;- available MONDAY - FRIDAY from 10 am - 5 pm CST<a href="https://discord.com/invite/2utk39S" rel="noopener noreferrer" target="_blank">Discord Community Support</a> Group Buy<a href="https://www.deskhero.ca/blogs/news/weekly-updates" rel="noopener noreferrer" target="_blank">&#xA0;Updates</a> Please provide your order number (if applicable) when contacting Deskhero Support.MONDAY - FRIDAY from 10 am - 5 pm CST Any emails received on Fridays or on the weekend will not be answered until the following Monday/Tuesday at the earliest. <a href="https://www.gov.mb.ca/labour/standards/doc,gen-holidays-after-april-30-07,factsheet.html" id="isPasted" target="_blank">Deskhero observes Canadian holidays</a>.<em style="box-sizing: inherit; -webkit-font-smoothing: antialiased; text-size-adjust: none; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-style: italic; color: rgb(104, 104, 104); font-family: &quot;Avenir Next Rounded&quot;, sans-serif; font-size: 15px; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;Order processing, shipping, and customer support will be delayed during those times. DESKHERO INC PO BOX 99900 HF 869 475 RPO LAKEWOOD WINNIPEG MB R2J 4L1 CANADA

Email us at support@deskhero.ca or reach out on Discord - MONDAY - FRIDAY from 10 am - 5 pm CST. Click here for details.

Customer Support

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Deskhero Account and Newsletter Perks

Business Inquiries

General Inquiries

What is a Group Buy/Pre-order/Extras?

Deskhero.shop redirects me to Deskhero.ca! What gives?

Can I Add or Swap Item(s) to My Order?

Missing Or Incorrect Items Received

My Keycap Set Has Defects

I Think My Set Has Twisted Stems! What should I do?

Are DIY and Customs Items like Keyboards/Keyboard Kits covered under warranty?

Does Deskhero Offer Price Protection?

Are custom keyboards QC'd at Deskhero?

Frequently Asked Questions

New 2025 US Trump Import Tariff

Will I Get A Shipping Notification?

Where is My Order?

Shipping FAQ

Limited Time Free Shipping Offer

I moved/I Entered the Wrong Address!

Can You Offer Cheaper Shipping?

Can I Get My Package Re-Shipped?

Current Shipping Schedule

Shipping Inquries

General Group Buy/Pre-Order Cancellation Policy

Are there any Cancellation Fees?

In-Stock Cancellation

Cancellations

Can I Add/Remove or Swap Item(s) to My Order?

Editing Orders

General Return/Exchange Policy

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My Credit Card Expired/Closed My Bank Account

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Prime Member VIP Room

Deskhero Prime Memberships

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Customer SupportUpdated 15 days ago