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Learn more about Group Buy/Preorder and In-stock Cancellation Policies.

General Group Buy/Pre-Order Cancellation Policy

As a rule, we don’t generally accept cancellations/partial cancellations due to the nature of these products. If you have a problem with your order, please email us at [email protected].

Are there any Cancellation Fees?

Any cancellation exceptions during an open (has not ended) Group Buy/Pre-order are subject to a 5% fee. Or if you opt for a Deskhero Gift Card - no fee is applied. Click for details.

In-Stock Cancellation

If you've changed your mind, chose the wrong item, or made a shipping address error, the fastest way to cancel your order is to have a Deskhero Account/Profile. Click for details.